@article{Culnan_1999,
title={Information Privacy Concerns,
Procedural Fairness,
and Impersonal Trust: An Empirical Investigation},
volume={10},
ISSN={1526-5455},
url={http://dx.doi.org/10.1287/orsc.10.1.104},
DOI={10.1287/orsc.10.1.104},
number={1},
journal={Organization Science},
publisher={Institute for Operations Research and the Management Sciences (INFORMS)},
author={Culnan,
Mary J. and Armstrong,
Pamela K.},
year={1999},
month=Feb,
pages={104–115} }